SMS Consent Policy
Effective Date: March 11, 2025
Al-Anon Family Services of Middle Tennessee, Inc. (“we,” “our,” or “us”) is committed to complying with The Campaign Registry’s regulations regarding SMS communications. This SMS Consent Policy explains how we obtain consent, how you can manage your preferences, and how we protect your privacy.
Consent to Receive SMS Messages: By opting in to receive SMS messages from us, you agree to the following: (a) You provide express consent to receive SMS messages related to our programs, events, fundraising, and organizational updates. (b) You acknowledge that message frequency may vary. (c) You understand that standard message and data rates may apply based on your mobile carrier’s plan.
How to Opt In: You can opt in to receive SMS messages by (a) signing up through our website or online forms, (b) texting a designated keyword (e.g., “JOIN”) to our short code or phone number, or (c) providing your mobile number and explicit consent during event registration, volunteer sign-ups, or donation processes.
How to Opt Out: You may opt out of receiving SMS messages at any time by (a) replying “STOP” to any SMS message received from us, (b) contacting us directly at office@afsofmiddletn.org or 615-333-6066 to request removal, or (c) opting out via your account preferences if applicable. Upon opting out, you will no longer receive SMS messages from us unless you opt in again.
Help and Support: For assistance with SMS messages, reply “HELP” to any message received from us or contact us at office@afsofmiddletn.org or 615-333-6066.
Data Security & Privacy: We respect your privacy and do not share, sell, or rent your mobile number; use SMS communications only for the purposes outlined in this policy; and implement security measures to protect your data from unauthorized access or misuse.
Updates to This Policy: We may update this SMS Consent Policy periodically. Any changes will be posted on our website with the revised effective date.
Contact Us: For questions regarding this policy or to manage your SMS preferences, contact us at:
AFS of Middle Tennessee
530 26th Ave N, Nashville TN 37209-4137
office@afsofmiddletn.org or 615-333-6066
Privacy Policy
Effective Date: March 11, 2025
Al-Anon Family Services of Middle Tennessee, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online and offline.
Information We Collect: We may collect the following types of information: (a) personal information such as name, email address, mailing address, phone number, and other contact details; (b) donation Information such as payment details (processed securely by third-party services), donation history, and preferences; (c) event and volunteer participation such as information about your involvement with our programs, events, and volunteer activities.
How We Use Your Information: We use your information to (a) process donations and Conference Approved Literature (CAL) and provide related receipts; (b) communicate with you about events, programs, and updates; (c) manage volunteer opportunities and organizational activities; (d) Improve our website and services, and (e) comply with legal and regulatory obligations.
How We Share Your Information: We do not sell, rent, or trade your personal information. We may share information with (a) service providers, such as third-party vendors assisting with payment processing and email communications, and (b) with legal authorities when required by law.
Data Security: We implement security measures to protect your information from unauthorized access, alteration, or misuse. However, no data transmission over the Internet can be guaranteed to be completely secure.
Your Choices and Rights: You have the right to (a) request access, correction, or deletion of your personal information; (b) opt out of marketing emails by using the “unsubscribe” link; (c) disable cookies in your browser settings; and (d) opt out of SMS communications by replying “STOP” to any message received from us.
Compliance with The Campaign Registry Rules: In accordance with The Campaign Registry's requirements regarding unwanted SMS messages: (a) We only send SMS messages to individuals who have opted in to receive them. (b) You may opt out of SMS communications at any time by replying "STOP" to any message you receive. (c) We do not share or sell phone numbers collected for SMS communications. (d) If you need help with SMS messages, reply “HELP” or contact us directly at office@afsofmiddletn.org or 615-333-6066.
Third-Party Links: Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Children’s Privacy: We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will take immediate steps to remove it.
Updates to This Policy: We may update this Privacy Policy periodically. Changes will be posted on our website with the revised effective date.
Contact Us: For questions about this policy or to exercise your rights, contact us at:
AFS of Middle Tennessee
530 26th Ave N, Nashville TN 37209-4137
office@afsofmiddletn.org or 615-333-6066